WAREHOUSE LOCATION

Our Townsville Warehouse offers postal delivery, online click and collect, local delivery and warehouse pickup. Below you will find information of all of these options;

WHERE TO FIND US:

19/28 Greg Jabs Drive, Garbutt QLD 4814

(Behind Domain Central)

OPENING HOURS:

Monday: 10:00am - 3:00pm

Tuesday: 10:00am - 3:00pm

Wednesday: 10:00am - 3:00pm

Thursday: 10:00am - 3:00pm

Friday: 10:00am - 2:00pm

Saturday: Closed (open via appointment)

Sunday: Closed

LOCAL DELIVERY TIMES:

Bailee + Co offers two delivery times each day throughout Townsville, FNQ - both a morning and afternoon run. Below you will find information regarding order cut-off times and delivery slots available.

Please make sure to include your preferred delivery time in your order notes upon checkout. If no preference is indicated, your order will go out on the next delivery run.
If you have listed a business address, please ensure you are open to accept your delivery in the time selected. If no one is present, a re-delivery will be attempted on the next available slot free of charge. If the second delivery attempt is unsuccessful, your order will be returned to our warehouse for collection or you may opt to pay a re-delivery fee.
We most definitely understand that life itself is full of uncertainty, so if you’ve placed an order and have needed to step out and won’t be available, please just send us a message or text 0411 589 250 with your name and order number and your new preferred time and we’ll be more than happy to help!

MONDAY - FRIDAY

Morning run: Between 8:15am - 9:45am

Orders must be placed by no later than 8am. All orders after 8am will be delivered in the afternoon run.

Afternoon run: Between 3:00pm - 5:00pm

Orders must be placed by no later than 2pm. All orders after 2pm will be delivered on the next business day on the morning run.

Please note: this means all orders received after 2pm on Friday’s will be delivered on the following Monday unless prior arrangements have been made.

CLICK AND COLLECT:

At the checkout online you will have an option for “Pick-Up”. You can select this option if you wish you collect your order from our warehouse during our opening times above.

When you’re order is ready you will receive an email notification. It is recommended that you check your Junk mail if you haven’t seen any notifications after more than two(2) hours.

If you have any queries, just text your name and order number to 0411 589 250 and we’ll be more than happy to help!